SCA PSD2
Something the customer
knows, has and is.
The challenge
Adding additional features to a mobile application means that there will be additional steps added to the existing user flow. Users might not like a change in interactions that have become familiar to them. I worked with TSB to audition couple of design concepts until we found the perfect solution integrating the SCA PSD2 while keeping the users comfortable with existing familiar interactions.
User flow
![Userflow](https://nagarajc.com/wp-content/uploads/2022/05/Userflow.png)
Wireframe
When the user flow is finalised, Wireframes are developed and is tested with users.
![Wireframe](https://nagarajc.com/wp-content/uploads/2022/05/Wireframe.png)
Testing
![Testing](https://nagarajc.com/wp-content/uploads/2022/05/Testing-scaled.jpg)
User Interface
![Define](https://nagarajc.com/wp-content/uploads/2022/05/Define.png)
User Journey
![User Journey v1.1](https://nagarajc.com/wp-content/uploads/2022/05/User-Journey-v1.1.png)